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Information from Public Health England about the Coronavirus

23rd September 2020

PHE Letter for Parents & Carers about Coronavirus symptoms:

Public Health England have produced a letter for schools which explains when a person requires a coronavirus test and what the symptoms of coronavirus are. The Department is grateful for the circulation and sharing of this letter amongst parents and carers. The intention of the letter is to help prevent children being taken out of school unnecessarily and answer some of the questions parents may have around testing.

A copy of this letter can be found below:

Department for Education coronavirus (COVID-19) helpline new weekend opening hours:

The Department for Education coronavirus (COVID-19) helpline remains available to answer questions about coronavirus (COVID-19) relating to education and children’s social care. Please listen carefully to the available options and select the most appropriate to your nursery, school, or college’s current situation.

To support the transition back to education, we have extended our opening hours and are now available 10am to 4pm on Saturday and Sunday.

Staff, parents and young people can contact this helpline by calling:

  • Phone: 0800 046 8687

Opening hours: Monday to Friday from 8am to 6pm Saturday and Sunday from 10am to 4pm

OR you can visit this useful website: